Privacy Policy
Privacy Policy
This Privacy Policy explains how Rockhampton Bangla Language School collects, uses, stores and protects personal information provided through our website, enrolment forms, membership forms, volunteer forms, payment pages, contact forms, events, newsletters and school-related activities.
1. Information we collect
We may collect personal information when you enrol a student, submit an online form, contact us, become a community member, register as a volunteer, make a payment, attend an event or subscribe to school updates.
- Student name, age, class level and enrolment details.
- Parent, guardian or emergency contact details.
- Email address, phone number and postal address.
- Volunteer and community membership information.
- Payment-related information for enrolment, membership, donation or event fees.
- Photos, videos or event participation details where consent has been provided.
- Messages submitted through our contact form.
2. How we use your information
We use personal information only for school-related purposes, including:
- Managing student enrolments and class attendance.
- Communicating with parents, guardians, students, teachers and volunteers.
- Providing curriculum, booklists, library information and learning resources.
- Managing events, cultural activities, traditional sports, science fair activities and newsletters.
- Processing payments, donations, membership fees and event fees.
- Responding to enquiries submitted through the website.
- Maintaining school records, policies, forms and documents.
- Supporting student services and school community programs.
3. Children’s information
As a community language school, we may collect information about students who are children. We collect this information from parents, guardians or authorised representatives and use it only for enrolment, learning, safety, communication and school administration purposes.
4. Photos, videos and school events
We may take photos or videos during school events, cultural programs or community activities. These may be used on the school website, newsletters or social media only where appropriate consent has been obtained.
5. Payments
Payments for enrolment, membership, donations or event fees may be processed through third-party payment providers such as Stripe or PayPal. We do not store full card details on our website. Payment providers process payment information according to their own privacy and security policies.
6. Disclosure of information
We do not sell personal information. We may share information only where necessary for school administration, legal compliance, payment processing, website hosting, communication services, or where required to protect student safety.
7. Website, cookies and analytics
Our website may use basic cookies or analytics tools to understand website usage and improve the user experience. You can disable cookies in your browser settings, but some website features may not work correctly.
8. Security and storage
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information may be stored in secure digital systems used for website hosting, forms, email communication and school administration.
9. Access and correction
You may request access to personal information we hold about you or your child. You may also ask us to correct information that is inaccurate, incomplete or outdated.
10. Retention of information
We keep personal information only for as long as needed for school administration, legal, safety, accounting or record-keeping purposes. When information is no longer required, we will take reasonable steps to delete or securely de-identify it.
11. Contact us
For privacy questions, access requests or correction requests, please contact us:
Rockhampton Bangla Language School
12. Updates to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this website with the revised date.
Last updated: 03 May 2026